haedurio

Services and prices

Every price is fixed before you pay. Items, food and taxi fares are charged at cost, plus a 4.5% handling fee.

All services

Reservations and info

Reservation

We call or message a restaurant, hair salon or shop in Korean and confirm your booking.

Fixed price

₩9,000per place

About US$6

What’s included

  • One booking, made by phone or message
  • A screenshot of the confirmation

What we’ll need from you

  • The place’s name or a map link
  • Date, time and number of people
  • The name for the booking

Add-ons

  • Compare a few places first+₩5,000
  • Change or cancel the booking later+₩5,000
  • Places that need repeated follow-ups+₩5,000

Good to know

  • We don’t book clinics, hospitals, hotels, flights, trains or tours.

If we can’t finish it

If we can’t get it done, the service fee is refunded in full. Money left over from items, food or taxis always comes back to you.

Read the refund rules
All services

Reservations and info

Info check

We check opening hours, stock, prices or whether something is possible, and sum it up for you.

Fixed price

₩9,000per 30 minutes

About US$6

What’s included

  • Calls and messages in Korean
  • A short written answer in your chat

What we’ll need from you

  • What you want to know, and where

Add-ons

  • One hour of research₩22,000

Good to know

  • Quick checks under 15 minutes can be free.
  • We don’t plan itineraries or recommend clinics.

If we can’t finish it

If we can’t get it done, the service fee is refunded in full. Money left over from items, food or taxis always comes back to you.

Read the refund rules
All services

Shopping

In-store purchase

We go to the store, buy the item for you and send photos before we pay.

From

₩102,000for the first hour, plus the item

About US$66

What’s included

  • Store visit and purchase
  • Photos of the item before buying
  • Item handling fee of 4.5% (the ₩8,000 minimum is included)

What we’ll need from you

  • A photo or link of the item
  • How many, and your maximum budget

Add-ons

  • Each extra hour+₩56,000
  • Ship it abroad+₩48,000

Good to know

  • We don’t buy tickets, medicine, alcohol or tobacco.

If we can’t finish it

Once we’ve set off, 35% of the service fee (at least ₩31,000) is kept and the rest is refunded. Money left over from items, food or taxis always comes back to you.

Read the refund rules
All services

Shopping

Korea-only online shop

We order from Korean online shops that only accept Korean accounts, then receive the parcel for you.

From

₩30,000per order, plus the item

About US$19

What’s included

  • Ordering and paying from our business account
  • Receiving and checking the parcel
  • Item handling fee of 4.5% (the ₩8,000 minimum is included)

What we’ll need from you

  • Product link, options and quantity
  • Where you want it delivered

Add-ons

  • Ship it abroad+₩48,000

Good to know

  • Once ordered, the shop’s own return policy applies.
  • We don’t lend phone numbers or accounts for identity checks.

If we can’t finish it

If we can’t get it done, the service fee is refunded in full. Money left over from items, food or taxis always comes back to you.

Read the refund rules
All services

Shopping

Pop-up open-run

We arrive before opening, queue for you and try to buy limited items.

From

₩342,000for up to 2 hours in the queue, plus items

About US$220

What’s included

  • Arrival before opening, at a set time
  • Up to 2 hours of queueing
  • Photos of items before we buy

What we’ll need from you

  • Store, date and opening time
  • Your item list, in order of priority
  • Your maximum budget

Add-ons

  • Each extra hour in the queue+₩37,000
  • Ship it abroad+₩48,000

Good to know

  • Limited items can sell out. Time in the queue is still charged.

If we can’t finish it

Once queueing or the visit has started, 50% of the service fee (at least ₩70,000) is kept and the rest is refunded. Money left over from items, food or taxis always comes back to you.

Read the refund rules
All services

Errands

On-site errand

Pickups, deliveries, queueing and on-site checks in central Seoul.

From

₩95,000for the first hour

About US$61

What’s included

  • Travel on foot, by subway, or by car for items
  • Photo proof at each handover

What we’ll need from you

  • Pickup and drop-off places and times
  • What the item is
  • Who will receive it

Add-ons

  • Each extra hour+₩56,000
  • Handoff at a hotel lobby+₩8,000
  • Outside central Seoulfrom +₩16,000
  • Bulky or heavy itemsfrom +₩16,000

Good to know

  • We can’t drive you anywhere. We’ll call a taxi and ride along.

If we can’t finish it

Once we’ve set off, 35% of the service fee (at least ₩31,000) is kept and the rest is refunded. Money left over from items, food or taxis always comes back to you.

Read the refund rules
All services

Interpretation

Remote interpretation

Live interpretation between Korean and your language, on a voice or video call.

Fixed price

₩31,000per 30 minutes

About US$20

What’s included

  • Interpretation on a three-way or video call

What we’ll need from you

  • What the call is about
  • Who we’ll be talking to

Add-ons

  • One hour₩62,000

If we can’t finish it

If we can’t get it done, the service fee is refunded in full. Money left over from items, food or taxis always comes back to you.

Read the refund rules
All services

Interpretation

Companion interpretation

We meet you at a hospital, pharmacy, office, store or police station and interpret for you there.

From

₩126,000for the first hour

About US$81

What’s included

  • Meeting you on site
  • Interpreting what is said, as it is said

What we’ll need from you

  • Place and time
  • Your own booking, if the place needs one

Add-ons

  • Two hours₩182,000
  • Each extra hour+₩56,000

Good to know

  • You book and pay the clinic or office yourself.
  • We interpret only. We don’t give medical or legal advice.

If we can’t finish it

Once queueing or the visit has started, 50% of the service fee (at least ₩70,000) is kept and the rest is refunded. Money left over from items, food or taxis always comes back to you.

Read the refund rules
All services

Interpretation

Professional interpretation

On-site interpretation for consultations, meetings and viewings.

Fixed price

₩93,000per hour

About US$60

What’s included

  • A prepared interpreter on site

What we’ll need from you

  • Date, place and topic
  • Documents to read in advance, if any

Add-ons

  • Two hours₩186,000

Good to know

  • We interpret only. We don’t give medical or legal opinions.

If we can’t finish it

Once we’ve set off, 35% of the service fee (at least ₩31,000) is kept and the rest is refunded. Money left over from items, food or taxis always comes back to you.

Read the refund rules
All services

Parcels and shipping

International shipping

We repack your items and send them abroad with tracking.

From

₩48,000plus postage

About US$31

What’s included

  • Careful repacking
  • Drop-off and a tracking number

What we’ll need from you

  • The recipient’s address and phone number, in English
  • What’s inside

Good to know

  • We can’t ship medicine or anything banned in Korea or the destination country.

If we can’t finish it

If we can’t get it done, the service fee is refunded in full. Money left over from items, food or taxis always comes back to you.

Read the refund rules
All services

Parcels and shipping

Parcel receiving

We receive your parcel, keep it safe and send it on within Korea.

From

₩28,000plus courier fees

About US$18

What’s included

  • A photo when it arrives
  • Up to 7 days of storage
  • Sending it on within Korea

What we’ll need from you

  • The tracking number
  • Where it should go next

Add-ons

  • Storage after 7 days₩1,500 a day

If we can’t finish it

If we can’t get it done, the service fee is refunded in full. Money left over from items, food or taxis always comes back to you.

Read the refund rules
All services

Lost items and urgent help

Lost item check

We search the Korean police lost-and-found system and call taxi companies, stations and venues for you.

Fixed price

₩39,000per item

About US$25

What’s included

  • A search of the police lost-and-found system
  • Calls to the taxi company, station or venue
  • A summary of what we found

What we’ll need from you

  • Where and when you lost it
  • What it looks like

If we can’t finish it

If we can’t get it done, the service fee is refunded in full. Money left over from items, food or taxis always comes back to you.

Read the refund rules
All services

Lost items and urgent help

Pickup and same-day delivery

We collect a found item for you, or rush something you need today to where you are.

From

₩132,000per trip

About US$85

What’s included

  • Lost item pickup with your signed authorization, ₩132,000
  • Same-day urgent delivery in central Seoul, ₩148,000
  • Photo proof at handover

What we’ll need from you

  • Pickup and drop-off places
  • For lost items: a signed authorization letter
  • A copy of your passport, kept encrypted with your consent

Add-ons

  • Outside central Seoulfrom +₩16,000

If we can’t finish it

Once we’ve set off, 35% of the service fee (at least ₩31,000) is kept and the rest is refunded. Money left over from items, food or taxis always comes back to you.

Read the refund rules
All services

Something else

Something else

Anything else within our services. Tell us what you need and we’ll quote it first.

Quoted before you pay

₩31,000an hour remote, or ₩56,000 an hour on site

About US$20 or US$36

What’s included

  • A fixed quote before anything starts

What we’ll need from you

  • What you need, where and when

Good to know

  • We don’t take requests from our list of things we don’t do.

If we can’t finish it

The refund rule is written on your quote before you pay. Money left over from items, food or taxis always comes back to you.

Read the refund rules